Privacy Policy

Effective Date: January 21, 2025

This Privacy Policy describes how Twin Dixie Inc. and Ken Bowl Lanes Inc. (referred to as "we," "us," or "our") collect, use, and protect your personal data when you visit our website and interact with our services. By accessing or using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal data through the use of forms and other interactions on our website. The types of information we may collect include:

  • Personal Information: This may include your name, email address, phone number, billing and shipping address, payment information, and other details necessary to complete transactions or provide services.

  • Non-personal Information: This includes technical data, such as IP addresses, browser types, and device information, that help us improve our website and services.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and improve our products and services, including processing your orders, reservations, and transactions.

  • To communicate with you, including sending you information related to your orders, account, and promotional offers (if you have opted in).

  • To personalize your experience on our website and provide better customer service.

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

  • Application Forms: If you submit an application form (e.g., for employment, event booking, or any other service), we will use the information provided to assess your application and communicate with you regarding the status of your request. This information may include your contact details, relevant qualifications, or additional information needed to process the application.

3. Data Sharing and Disclosure

We do not sell or trade your personal information. However, we may share your information with third parties in the following cases:

  • Service Providers: We may share your personal information with third-party service providers, such as Printful (for product fulfillment) and QubicaAMF Worldwide (for lane reservations), who help us perform business functions like processing payments, shipping products, or providing technical support.

  • Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or government request.

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted during transfer over networks. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to track user activity and improve the user experience. Cookies are small data files stored on your device that help us recognize you and personalize your visits. You can manage cookie settings through your browser preferences, but disabling cookies may affect your ability to use some features of the website.

6. Your Rights

You have the right to:

  • Access and Update: You may review, update, or delete your personal information by contacting us.

  • Opt-out of Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails or contacting us directly.

  • Data Portability: You may request a copy of your personal data in a machine-readable format.

  • Request Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect as of the posted date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@cartercenters.com
Dixie Bowl Lanes: 10526 Dixie Hwy, Louisville, KY 40272
Ken Bowl Lanes: 7021 Southside Dr, Louisville, KY 40214